Privacy Statement

1. Data Collection We collect information provided directly by you when you place an order, create an account, or contact us. This includes your name, shipping/billing address, email, and phone number. We also collect technical data via cookies to improve site performance and store navigation.

2. Use of Information We use your information to:

• Process and fulfill your orders.

• Communicate updates regarding your shipment or order status.

• Comply with legal obligations, including tax and regulatory requirements.

• Improve the performance of our website and user experience.

3. Third-Party Sharing We do not sell your personal information. We share data only with necessary service providers to facilitate business operations, specifically:

• Payment Processors: To authorize and process credit card transactions.

• Shipping Carriers: To provide tracking information and ensure delivery.

• Hosting/Platform Providers: Odoo, which hosts our e-commerce infrastructure.

4. Data Security We employ industry-standard SSL/TLS encryption to protect your data during transmission. Access to your personal data is restricted to authorized employees necessary to fulfill your orders.

5. Your Rights You may request access to, correction of, or deletion of your personal data at any time by contacting us through the support channels on our website.

6. Contact Information If you have questions regarding this policy, please contact our data management team at: sales@sanitationparts.com